Privacy & Safety

We treat your work with the respect it deserves. Here is our simple, non-nonsense promise on how we handle your information and your documents.

1. Your Files are Private

When you upload a document for printing or scanning, it is protected with bank-level encryption. Once your physical job is done, the digital file is automatically deleted within 24 hours unless you choose to save it in your vault.

2. No Sneaky Tracking

We don't sell your data to advertisers. The only data we collect is what we need to get your job done: your delivery details and your order preferences. That's it.

3. Verifiable Compliance

Nexara operates under strict document handling laws. Every hub in our network is audited for security, ensuring that sensitive documents (like legal or medical files) are handled by authorized professionals only.

4. Secure Handover

We use a unique 'Collection Code' system. No one can pick up your work without the code on your phone. This ensures that your work only ends up in your hands.

Have a specific question?

If you're representing a company and need specialized compliance details, our team is ready to help.

Email our Security Lead